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About Us

 
 

Mission Statement

Our goal is to service our clients in a professional manner, with the utmost integrity and care. To present the skills, experience, training and cultural sensitivity necessary to meet the needs of the individuals we serve. By offering a wide range of home and community support services, we strive to make a difference in our client's lives – Always.

 
     
 

Who are we?

We are a group of professionals offering our services on a fee-for-service basis within the GTA, extending to Barrie, and surrounding areas. Our staff members come from varied backgrounds, and bring with them a variety of skills. We believe in continuous learning and improvement to our service and describe ourselves as:

  • Nurturing
  • Patient
  • Respectful
  • Compassionate
  • Reliable
  • Committed to providing superior client service

Our services are available privately as well as through Government Care programs, personal and group insurance plans. Our services are available 24 hours a day, 7 days a week and are on a fee-for-service basis.

 
 

 

 
 

Our Training

  • Personal Support Worker (PSW)
  • Development Services Worker (DSW)
  • Child/Youth Worker
  • Social Workers
  • Addictions Counselors
  • Psychologists
  • Non-Violent Crisis Intervention
  • First Aid/CPR/AED

Our staff bring a wide range of skills developed from years of experience working with individuals with complex needs and their families.

 

 
 

Value Statement

 
 
  • Client must be treated with respect and must be free from abuse… always
  • The client’s privacy dignity must be honoured… always
  • Clients’ needs and preferences must be respected… always
  • We will provide the details of the service offered … always
  • The client will participate in the decision making around the service they are receiving… always
  • The client must be free to comment or criticize the service… always
  • The client must be free to call A Helping Hands Always to make a compliant should on arise… always
  • A Helping Hands Always will keep all information on our client confidential… always